Testimonials for Omni Basement Systems

After a recent heavy storm, Shirley C.'s basement was completely under water. "Water was coming in like Niagara Falls," she lamented. She couldn't handle another basement flood and she knew she had to do something right away.That is when she called Omni Basement Systems. Omni Basement Systems is Greater Hamilton's premier basement waterproofing company, offering over 28 exclusive, patented products to custom design a solution for every type of wet basement problem. The system design specialist came to Shirley's home, inspected the basement and explained to her what her options were to fix the problem. She opted for having a full WaterGuard, internal perimeter drainage system installed and a powerful sump pump system to pump and discharge the water as far away from the house as possible. Shirley was very impressed with the whole process. From inspection and sales, to completion, she was treated in an exceptionally courteous manner by the whole team. The job was performed with care, extreme attention to detail and excellent workmanship. "He treated me like royalty...that is what he did!" says Shirley of her design specialist. "And the crew worked just as hard as he did!". Shirley no longer worries about her basement flooding every time it rains. She knows her basement will be dry and healthy for as long as her house stands, thanks to the periodic maintenance service program and the Transferable Lifetime Warranty from Omni Basement Systems. If your basement is flooding, leaking or has mould or musty smells, Omni Basement Systems can help. Call for a FREE, in-home inspection and estimate and learn how Omni Basement Systems can keep your basement dry... all the time!
Shirley C. of Hamilton, ON
"We're very happy. Anytime we hear about someone having problems with their basement, we will say 'Go to Omni'!" The basement in Ray B.'s Oakland, ON had a strong ammonia odor, which for a while they credited to the fact that they kept their cat's litter box there. The odor however kept getting stronger no matter how often they cleaned the kitty litter, so it occurred to them that the source could be something else: mold.  Sure enough, after inspecting the basement Ray and his wife did find mold hidden behind a finished wall around a leaky basement window, the books in a shelf that was leaning against it and the carpet underneath. After removing all the moldy materials from the basement, Ray decided to look over the internet for a company to fix the moisture and mold problem. That is how they found Omni Basement Systems. After the inspection visit and written estimate, Ray knew Omni was the right company for the job. Not only the price was much more affordable, but the solutions proposed and products installed for the price made much more sense to him, compared to the competition. 
Ray B. of Oakland, ON
Customer with a dirt crawl space that was infested with insects and critters
Tom B. of Hamilton, ON
Customer with water coming through the foundation walls
Heather M. of Hamilton, ON
Customer with water leaking into her basement from the walls
Ellen J. of Hamilton, ON
Customer with puddles of water in his basement from leaking walls
Dan H. of Hamilton, ON
Customer With a Basement that Flooded Over 3 Times
Brian M. of Hamilton, ON
Customer with musty and moldy smelling basement
Al C. of Hamilton, ON
Every single time it rained, Elfie's basement would flood. Not only was this a strain on her and her family but it was a strain on her bank account, cleaning and drying after even the slightest storm. After having a perimeter drain system installed- complete with sump pump system- Elfie has had no reported leakage problems, dampness or flooding in her basement. A Basement Systems drain, installed with a connected sump pump system, is one of the most effective and efficient ways to prevent your basement from being over-run by water. The drain collects the water and channels it to the pump where it is moved out and away from your house, preventing the water from reentering. Omni Basement Systems has won numerous national awards and has been recognized for its outstanding customer relations and product line. Our own patented WaterGuard and DryTrak systems come with lifetime warranties that are transferrable if the house is ever sold. Contact Omni Basement Systems today for a FREE waterproofing estimate.
Elfie F. of Hamilton, ON
Being constructed below ground level, basements and crawl spaces are subject to water leaking and damage more often than other parts of your home. This constant infiltration can cost hundreds, sometimes thousands of dollars in clean-up and repair costs. Tony had spent an abundance of money on refinishing his leaky basement with no end to the problem...until he contacted Omni Basement Systems. After installing a drainage system, Tony had a sump pump system put in to further keep his basement dry. By spending a little money now on a full drainage system, you can easily make that money back in the future in not repeatedly spending money on cleaning costs and rebuilding damaged walls and flooring. The installation now will also last for years and is guaranteed in writing. Call now to ensure a drier future. Contact Omni Basement Systems for a FREE estimate. We are the premiere basement and crawl space waterproofing contractor in Ontario. We proudly serve the greater Hamilton area and all surrounding towns in our service area.
Tony V. of Hamilton, ON
  A very common area for water to enter into a basement is the basement window. Even if the window is closed tight, water can still leak in around the outside of the window if it is not sealed or is lined with weather stripping properly. Tom had this problem as well as water leaking in at the floor/wall juncture.   By sealing the windows and not allowing water to come in and installing a perimeter drain system around the outer edge of the basement (where the water was coming in), Omni Basement solved Tom’s water problems.   There are many areas where water can enter a basement. Some are obvious and some are much more subtle. Only a trained professional like the ones at Omni Basement knows them all and can educate you on the ones that may be troubling you…and what can be done to stop them.   In order to set up a meeting with one of our skilled experts for your FREE waterproofing estimate and price quote, simply call us and talk to one of our trained assistants. Call today and be worry-free tomorrow!
Tom S. of Hamilton, ON
Tom and Norma were experiencing a common cause of water infiltration in basements; hydrostatic pressure. This occurs when outside soil pushes in on water resting or pooling along the outside of a homes foundation. The pressure becomes so great that it forces water through the porous concrete blocks or the cement walls of your foundation and into your basement. The WaterGuard system of drains that Omni Basement uses exclusively, have a 3/8" lip that extends upwards to collect any moisture that may leak in and run down the foundation wall. That water is then channeled through the drains into a sump pump that sends the water out of your basement. Each Basement Systems dealer has a number of options of drain systems in their quiver of installations. Each one a bit different than the other, to work the best in each different scenario. That attention to detail and not subscribing to the "one size fits all" mentality that many contractors adhere to, sets Basement Systems companies like Omni Basements apart from and above the rest. Call or e-mail us today to schedule your FREE at home estimate.
Tom & Norma B. of Hamilton, ON
Paul and Paula had a persistent water problem in their basement. One of their options was to either place an exterior drainage system around their foundation or to waterproof the exterior foundation walls with a water-resistant coating; both common remedies offered by other contractors. In order to perform either of those installations, the entire outside area around their house would have had to be excavated, removing all trees, sidewalks, driveways, shrubbery, porches and patios. A better way to go is the direction they ended up going in; an interior perimeter system with Omni Basement. Omni Basement installs interior perimeter drains because they are more effective in collecting and moving water and they don't require any disruption to your yard in order to be installed. By using Omni Basement you are ensuring that your basement or crawl space will be inspected by professional and fixed by professional with the utmost concern for the outcome and your happiness with the job. Call for your FREE estimate. There is no obligation to buy.
Paul & Paula D. of Hamilton, ON
Having a sump pump is a good idea if you are prone to a leaky basement. But what happens if that pump dies out or there is a power outage during a torrential downpour (as often happens). What happens to all that water then? Mike experienced that dilemma first hand and the damage and clean-up was enough for him to call Omni Basement Systems for some help. Omni Basement installs the highest quality, cast-iron sump pumps on the market. Along with the pumping systems we offer back-up pump systems and battery powered pumps that operate without the need for electrical power. Mike solved his basement woes with a WaterGuard Drainage System combined with our series of sump pumps designed to get the water out of your basement, even if the power goes out. Omni Basement Systems is here to serve you. Our service area includes most of the greater Hamilton area and surrounding towns. If you have questions about your basement or crawl space problem or want to schedule an appointment for your FREE waterproofing quote and basement estimate, call Omni Basement Systems today.
Mike & Elaine W. of Hamilton, ON
The loosened-up, unpacked backfill soil that is used to fill in the space around a houses’ foundation after it is constructed will naturally settle or wash away with each successive rain. That leaves gaps around the foundation where water can pool up and seep into your home. That is exactly what Lyndsey was experiencing.   That reservoir of water created a constant source of trouble until Omni Basement Systems was contacted and a waterproofing system was installed. No more flooding has happened since the installation and the mold problem that had developed has been solved.   There are many factors that can lead to a flooded basement. Cracks in the walls or in the slab flooring, leaky joints where the floor and wall meet, improper wall penetrations for pipes and electricals, and disturbances on the exterior of the foundation can all lead up to a wet basement or crawl space. An interior drain system or crawl space encapsulation system, both with a sump pump and dehumidifier, can eliminate the worries when confronted with the numerous ways water can infiltrate your basement. Call Omni Basement Systems today and set up your FREE estimate.
Lindsey & Josh R. of Hamilton, ON
Thank you very much for doing this job right away. My renovation man was not delayed in any way. Also our plumber is very impressed with the waterproofing systems. Thanks.
Paul &. of Fort Erie, ON
Your entire organization deserves to be commended for the professionalism displayed throughout the process. Every person that I interacted from Omni was impressively thorough, helpful and professional – from Mark who did the assessment to Pete who followed up, to Ryan and Shea who conducted the work. I have already referred Omni to two of my neighbours who require new sump pumps and I hope that they decide to call. They won’t be disappointed. In this day and age where everyone claims to put the customer first, you actually delivered, and you should be really proud of how well every member of the team does their job. Excellent work!"
Liz R. of Fort Erie, ON
The guys did a very good job and they were very nice and respectful while on the job.
Len D. of Fort Erie, ON
This whole experience was positive. I dropped in at a neighbor's home and saw the work, spoke with Alfredo, telephoned for a salesman to come. Office staff always helpful and patient. If all crews and staff are as good as the ones we dealt with, you will soon be, if not already, number one in basement waterproofing. Today and last night we had 5 inches of rain and the basement and crawlspace remained dry! Wonderful! We should have done this sooner! We have and will continue to recommend this company to all our friends and neighbors.
Mel and Janet D. of Dunnville, ON
Ryan and his crew were wonderful. They were so nice and police, explained everything and gave me advice. They were very clean and did an amazing job of keeping dust out of my home, beyond my expectations.  If I had another basement and needed work done I would definitely call you. And I would ask for Ryan. 
Lynn J. of Dunville, ON
Highly satisfied-the crew was hard working and competent, even working in challenging conditions.  The technician addressed all my concerns with my basement, and I had  great erxperience with the office staff. I decided to hire omni because of the quality of the equipment they replaced my sump pump with. 
Steven S. of Fonthill, ON
Todd was very informative, professional, and eased our concerns.
Ron J. of Niagara Falls, ON
...very pleased with workmanship, friendliness and overall professionalism of all staff from salesman through to office contact, to hands-on young workers. They went the "extra mile!"
Geri of Niagara Falls, ON
My parents were very distraught over the damage to their basement after the flooding. Your staff helped to alleviate their concerns and we believe were very fair with them. They feel very confident that their basement will remain dry. I thank you for doing a wonderful job and will recommend you highly to all friends, family and co-workers. Thanks OMNI for making a difference.
Doug D. and Carol W. of Niagara Falls, ON
We are very happy with the work done and will definitely recommend your services to friends and family. The installation crew was polite, clean, tidy, and efficient. We had a friendly experience with the office staff and the salesman and his presentation were organized, helpful, and professional.
Sara & Rob of Niagara Falls, ON
Very pleased with the staff that did the installation. They were knowledgable and friendly.
Susan O. of Niagara Falls, ON
I'm very satisfied with with the job Omni did for us. The installation crew were competent, and the office staff were friendly. 
Dan G. of St. Catharines, ON
Todd was very honest, helpful, and friendly. I finally got answers to what can be done in basement.
Jackie D. of St.Catharines, ON
July 11 of 2009, we had a huge rain storm and I witnessed my sump pump working in the morning. My basement is bone dry. What a huge relief and pleasure to find it dry. Thank you OMNI Basement Systems. I will recommend you to everyone!
Terry R. of St. Catharines, ON
Overall.....an Excellent job!
Wendy W. of St. Catharines, ON
Total testimonials : 200

our service area

We serve the following areas

Our Locations:

Omni Basement Systems
95 Frid Street Unit 3
Hamilton, ON L8P 4M3
1-289-599-1617