Phill Miller

Omni Basement Systems

Title: System Design Specialist

Hometown: Burford, ON

Phill Miller from Omni Basement Systems

            Phill has been a highly esteemed System Design Specialist and a member of the inspection consultant sales team on team Omni since his start in October of 2015. Bringing over 30 years’ experience in technical, system design, sales management, culinary arts, and business/financial consulting, he is well-rounded and a wealth of knowledge.  Specializing in everything from; high tech communications systems, hot dog carts, school libraries, and providing Omni Waterproofing and Structural repair solutions.

            Passionate about his work, Phil has always been committed to his customers and their best interests.  Working with Omni allows him to represent and provide the best solutions available in the industry at the highest level of customer service.  Publically representing Omni when driving the Omni Cube throughout the Golden Horseshoe, he has many great memories about being approached by new and existing customers seeking our assistance.  

            Outside of Omni, Phill enjoys many sports and is an active hockey coach, and in 2014 was recognized as the Volunteer of the Year by the Minor Hockey Alliance of Ontario.  He also enjoys spending time with his sons, continuing to maintain the family farm, exploring the outdoors as much as possible, and, once in a while a Sunday afternoon cruise on his motorcycle along the Lake Erie Shoreline.

            In Phill's words, "I've spent my entire career, 30+ years, designing and providing highly technical very detailed oriented solutions. Omni provides the technologies and support combined with a customer driven common sense that is one of the most successful formulas I've ever had the pleasure to work with. Fix it right. Fix it with Omni!"

Customer Reviews
About Me
  • By Justin
    Thorold, ON

    "Essentially I tried calling several companies and not one person called back. Omni basements answered the phone the first time I..."

    Customer Review

    By Justin
    Thorold, ON

    Essentially I tried calling several companies and not one person called back. Omni basements answered the phone the first time I called and had continually showed respect to the customer. Phil was at our place assessing our needs and was very professional with his work. Once we scheduled a date for installation, George & Tristan showed up on time and were very professional and very fast with the installation. George pointed out barriers and problems with our basement, but resolved the issues immediately. Excellent work. Thank you.

  • By Victoria S.
    Port Dover, ON

    "Phill was great!"

    Customer Review

    By Victoria S.
    Port Dover, ON

    Phill was great!

  • By Andrew F.
    Hamilton, ON

    "Overall added value of the total Omni system compared to competitive quote from alternative company. Roughly same cost, however..."

    Customer Review

    By Andrew F.
    Hamilton, ON

    Overall added value of the total Omni system compared to competitive quote from alternative company. Roughly same cost, however better system based on review and explanation by system designer.

  • By Scott B.
    Brantford, ON

    "Appreciated the honesty and integrity, from the initial assessment to the completion of the difficult job they had to endure and..."

    Customer Review

    By Scott B.
    Brantford, ON

    Appreciated the honesty and integrity, from the initial assessment to the completion of the difficult job they had to endure and the space to complete it. Very competent and professional crew/ company/and of course Phill Miller right through to the ladies on the phone ! I truly Thank You for a job well done - beginning to end !!!!

  • By Sharon H.
    Brantford, ON

    Customer Review

    By Sharon H.
    Brantford, ON

  • By Sue M.
    Kitchener, ON

    "Met with Phil and he spent a lot of time to explain his recommendations and why. He was very committed to the product and company..."

    Customer Review

    By Sue M.
    Kitchener, ON

    Met with Phil and he spent a lot of time to explain his recommendations and why. He was very committed to the product and company and said that the workmanship was stellar.

  • By Tami D.
    Hamilton, ON

    "Phill was great! He took so much time to explain how foundation shifts and works, and I never felt pushed or rushed. Great guy!"

    Customer Review

    By Tami D.
    Hamilton, ON

    Phill was great! He took so much time to explain how foundation shifts and works, and I never felt pushed or rushed. Great guy!

  • By Jean L.
    St Catharines, ON

    "Phill was very informative and answered all my endless questions and emails promptly and patiently"

    Customer Review

    By Jean L.
    St Catharines, ON

    Phill was very informative and answered all my endless questions and emails promptly and patiently

  • By Emily S.
    Guelph, ON

    "I felt very comfortable dealing with Phil. He's very knowledgeable and trustworthy."

    Customer Review

    By Emily S.
    Guelph, ON

    I felt very comfortable dealing with Phil. He's very knowledgeable and trustworthy.

  • By George P.
    Nanticoke, ON

    "I contacted both OMNI and another company. In truth, the other place sent out a rep almost right away, while I had to wait some..."

    Customer Review

    By George P.
    Nanticoke, ON

    I contacted both OMNI and another company. In truth, the other place sent out a rep almost right away, while I had to wait some time to see Phill. In the meantime, though, you had sent that book explaining how you do the work. As opposed to digging from the outside and re-doing the drainage, you do it from the inside. The other place proposed a costing considerably higher than your suggestion, and it would have require extensive disuption to the outer layout (eg. dismantlying of my deck). Again I'll note that Phill was very knowledgeable and informative providing viable options as well as outling the 'cadillac' versions available. The time frames to both start the job as well as total completion times were acceptable. All in all, I was quite confident in having him meet my lady friend and provide a proposal to her for her basement problem (which you are doing later this month).

Testimonials
from customers I've helped!
  • "Excellent crew, and our Design Specialist (Phil) made us feel like family!" Read Full Testimonial

    Marshall of Smithville, ON

    Customer Testimonial

              Excellent crew, and our Design Specialist (Phil) made us feel like family!
    Marshall
    Smithville, ON
  • "Very satisfied with all aspects of the job." Read Full Testimonial

    Danny N. of Brantford, ON

    Customer Testimonial

              Phill (System Design Specialist) was very personable and informative. The crew was excellent, good personalities and the clean was well done. I had an extremely good experience with the office staff, all staff were very informative. Very satisfied with all aspects of the job. I would not hesitate to refer you to anyone needing this type of work. Thanks for a job well done!
    Danny N.
    Brantford, ON
  • "Thank you for a job well done, and accomodating us very quickly" Read Full Testimonial

    Janice W. of Kitchener, ON

    Customer Testimonial

              The installation crew was very good, the salesman was thorough and professional. Thank you for a job well done, and accomodating us very quickly.
    Janice W.
    Kitchener, ON
  • "We were very happy with the work and found all our contacts were professional." Read Full Testimonial

    Janice H. of Kitchener, ON

    Customer Testimonial

              floor stabilization on addition We have an addition at the back of the house and found the floor was beginning to sag due to lack of support. We contracted OMNI Basement Systems to come in and put 6 smart jacks and 4 support beams in the crawlspace under the floor. The crew came on time and worked well and efficiently. They were friendly and professional. After installing the smart jacks they carefully levelled the floor. We have a back door that exists from this extension. It had listed to one side and was difficult to open and close because of this. The lead installer made sure the door was opening and closing freely before they left. He also arranged for OMNI to come back in May to check and make sure the floor was still level after the ground thaws. We were very happy with the work and found all our contacts were professional. We would highly recommend the company.
    Janice H.
    Kitchener, ON
  • "Phill was excellent. Very thorough, knowledgeable and a great communicator." Read Full Testimonial

    Michael B. of Kitchener, ON

    Customer Testimonial

              We are very satisfied with the job. Phill was excellent. Very thorough, knowledgeable and a great communicator. Dustin and the crew were courteous, professional and knowledgeable.
    Michael B.
    Kitchener, ON
  • "Basement Waterproofing After noticing water pooling in my basement, I realized that I was going to need a..." Read Full Testimonial

    jodi M. of Kitchener, ON

    Customer Testimonial

              Basement Waterproofing After noticing water pooling in my basement, I realized that I was going to need a professional to assess the damage. Omni was the third quote I received and the company I felt the most comfortable with choosing to do the work. Their professionalism, expertise, quality of materials, and amazing workmanship gave me peace of mind and you cannot put a price tag on that.
    jodi M.
    Kitchener, ON
  • "I just wanted to say I really appreciated the amount of time Phil spent explaining what was wrong with my..." Read Full Testimonial

    Adelia C. of Cambridge, ON

    Customer Testimonial

              I just wanted to say I really appreciated the amount of time Phil spent explaining what was wrong with my basement and the best practical way for me to fix it which I highly respect. Phil was very educated, respectful and just very pleasant. Thank you very much.
    Adelia C.
    Cambridge, ON

Videos from projects I was involved with:

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Before and after photos from jobs I've worked on:
  • Crawlspace entrance door in Port Rowan, ON
    Before
    Crawlspace entrance door in Port Rowan, ON
    After

    Crawlspace entrance door in Port Rowan, ON

    Keith & Joanne wanted  a clean, dry space to store their summer outdoor furniture. Part of the process was to have a custom door made for the entrance way. Also they need a drain to the sump sytem to stop water from building up at the door. 

    Omni basement made a custom entrance door using the Everlast door panel. The door had to be custom fit for this crawlspce. They also added a drain that goes directly to the sump pump. 

  • New Sump Pump In  Hagersville, ON
    Before
    New Sump Pump In  Hagersville, ON
    After

    New Sump Pump In Hagersville, ON

    Marty has a century home with water problems from the foundation. Included with a 2 stage drainage system is a new sump pump system. 
    this is a dramatic difference when we installed our SuperSump

  • Interior Waterproofing in Scotland, ON
    Before
    Interior Waterproofing in Scotland, ON
    After

    Interior Waterproofing in Scotland, ON

    Luba R in Scotland, On needed waterproofing in her Scotland, On home. Omni Basement Systems recommended our patented drain system, WaterGuard and our very own Triplesafe Sump pump. 
    Waterguard is a sub-floor drainage system that collects water from the footing/wall joint and under the floor and drain it down to the sump pump system. To prevent future leaks from the walls and to reflect radiant heat back into the room, Omni installed ThermalDry wall membrane. The silver coating acts as a radiant barrier. 

  • Crawlspace Waterproofing and insulation in Caledonia, ON
    Before
    Crawlspace Waterproofing and insulation in Caledonia, ON
    After

    Crawlspace Waterproofing and insulation in Caledonia, ON

    Joan had a crawlpace in her split level home in Caledonia and needed to waterproof plus insulate. 

    Omni installed their patented drain drain system with a Sump system and foam insulation to the walls. 

  • Waterproofing and insulation panels in Glen Morris, ON
    Before
    Waterproofing and insulation panels in Glen Morris, ON
    After

    Waterproofing and insulation panels in Glen Morris, ON

    Melissa and Brian have a house in Glen Morris, On that needs waterproofing because they want to finish the basement. Phill from Omni Basement Systems recommended an interior drainage system as well as our own Basement-to-Beautiful (B2B) insulated panels.

    The B2B panels are foam panels that also act as your frame work to finish. They feature metal studs built right in to hang the drywall on and electrical chases so you can do the electrical later without cutting holes in the finished walls. These panels must be covered with a fire rated panel such as Drywall. 

  • Push Pier operation in Milton, ON
    Before
    Push Pier operation in Milton, ON
    After

    Push Pier operation in Milton, ON

    Kari R Moved into their new house 11 years ago and started noticing cracks in the foundation and brick work. since the house was new they contacted the builder and they had a basement wall crack fixed by another company through Tarion warantee. The cracks on the exterior got more noticeable and a crack on the concrete slab floor was present. The customer contacted a contractor before calling Omni Basement systems but they could not help. 

    The customer then called Omni Basement Systems and one of our highly trained estimators came to see her. After a thorough inspection of the house and foundation and hiring an Engineer to assisit with design of a sytem, Omni was ready to go ahead with resolving her issues. 

    What Omni Basement Systems determined was that one side of the house had settled and had dropped.

    The solution was to install Foundation Supportworks inc Push Pier supplementary support systems to support the footing from settling any further. Once this was installed on the customers foundation wall, Omni Basement systems was able to apply force to not only support the foundation but lift it back into original position. 

    The customer is very pleased with the result and the workmanship on the job and with communication with our staff members. 

  • Waterproofing and Sump upgrade in Kitchener
    Before
    Waterproofing and Sump upgrade in Kitchener
    After

    Waterproofing and Sump upgrade in Kitchener

    Phil Called Omni Basement Systems to say that he had an older house with an addition and needed to waterproof as a preventative so that he could refinish. He also felt that his sump in the new addition of his house could not keep up with the amount of flow from his weepers. 

    Omni put together a plan to add an internal drainage system called WaterGuard and upgrade his sump system with a SuperSump including a pump upgrade toa Zoeller M98 1/2 hp sump pump with a discharge rate of 3900GPH at 10' head. 

  • Waterproofing and Backwater valve in Kitchener
    Before
    Waterproofing and Backwater valve in Kitchener
    After

    Waterproofing and Backwater valve in Kitchener

    Michael & Katie wanted waterproof options for their basement. 

    Phil offered our waterproof flooring option. The system clicks together. IF there is ever a flood situation in the basement, the floor can be removed, dried out and put back 

  • Sump Pump in Cold Cellar
    Before
    Sump Pump in Cold Cellar
    After

    Sump Pump in Cold Cellar

    Christine had an interior waterproofing system installed in her Waterloo home. This is hte before and after of her cold cellar showing the sump pump install. 

  • Crawlspace encapsulation in Waterford, ON
    Before
    Crawlspace encapsulation in Waterford, ON
    After

    Crawlspace encapsulation in Waterford, ON

    Jill S. called Omni Basement system because they had a nasty crawlspace with a dirt floor. The crawlspace was leaking through the walls and from under the floor. The floor that was made of clay was very wet when we arrived

    Phil from Omni Basement Systems designed an affordable plan to encapsulate the crawlspace and dehumidify the air to make a dry comfortable space for storage and to increase the value of the home. 

    With the Cleanspace product Omni Basement System wrapped the walls and floor and a drainage system called SmartPipe ti drain to the TripleSafe Sump system. 

    The Crawlspace is now dry, safe and Healthy. 

  • Great Waterproofing in Port Dover ,ON
    Before
    Great Waterproofing in Port Dover ,ON
    After

    Great Waterproofing in Port Dover ,ON

    Francis called Omni Basement Systems with concerns about her mothers basement in Port Dover. Her sump overflowed and her walls were leaking from the Blocks. This is an a950 home with a block foundation. 

    An estimator went out from Omni Basement Systems and determined that entire basement was leaking and recommended a full perimeter system with our patented waterGuard system and Super Sump. 

    To fully damp proof and waterproof the basement, Omni Basement Systems installed their ThermalDry wall system on the walls. 

  • Crawlspace in turkey Point (No more spiders)
    Before
    Crawlspace in turkey Point (No more spiders)
    After

    Crawlspace in turkey Point (No more spiders)

    Our ustomer had a beautiful lakeside home in Turkey Point that they wanted to protect. It had a leaaking problem and sagging floors from humidity. 

    Omni Basement Systems encapsulated and waterproofed the crawlspace and added addition support to the main beam with SmartJack galvanized house jack system 

    The first step was to waterproof with Smartpipe drainage system which drans to the SmartSump  designed speccifically for crawlspace that have encapsulated. 

    The next Step was to Encapsulate the Crawlspace using our very own moisture barrier called CleanSpace. Cleanspace is a 20mil thick, 7layer poly which is sealed and fastened permanently against the walls and piers. 

    Finally we add support to the existing beam using our fully galvanized and adjustable Smartjacks  

    As per our customer "for the first time in twenty years, I have no Spiders in the upstairs of the house"

  • Sump Pump replacement in Cambridge
    Before
    Sump Pump replacement in Cambridge
    After

    Sump Pump replacement in Cambridge

    Robert V. had just purchased him home and he noticed the Sump was outdated and did not trust it could keep up with flow. Also he had no battery back up system and the open lid sump was placed in a closet which could lead to mold from moisture coming out of the sump. 

    Phill at Omni Basement Systems recommended our SuperSump Plus and an UltraSump battery Back-up System. The Super SUmp features an airtight lid and a large Liner to accomadate an extra pump if required. The Sump ssytem also features the Zoeller M63 pump 

  • Carbon Armor over Wall crack in Cayuga
    Before
    Carbon Armor over Wall crack in Cayuga
    After

    Carbon Armor over Wall crack in Cayuga

    Cayuga area is famous for bad soil conditions. Omni likes to call it "Haldimand Clay" When there is a wall crack in a poured foundation in this area, Our reps have to determine whether it is just a waterproofing job or it needs some structural attention as well. 

    In this case, the crack was large enough and had some deflection in the wall as well that Phill recommended some carbon Armor stitches before waterproofing. The Carbon Armor stitch is Carbon Fibre fabrick which is epoxied to the wall across the crack to strengthen the wall from futher bowing (deflection) 

    In these photos, the before and after the carbon armor is applied. They do not show the final waterproofing membrane applied over top. 

  • Sump upgrade with custom lid in Lowbanks, ON
    Before
    Sump upgrade with custom lid in Lowbanks, ON
    After

    Sump upgrade with custom lid in Lowbanks, ON

    Gabriel T need to upgrade their sump in their crawlspace. To reduce the amount of moisture, they also needed a custom lid to seal any moisture from coming out of the sump jole.  They upgraded their existing sump to Zoeller M63 submersible pump. The Zoeller M63 is made of cast iron and features and incredible 5 year warranty

our service area

We serve the following areas

Our Locations:

Omni Basement Systems
95 Frid Street Unit 3
Hamilton, ON L8P 4M3
1-289-769-8994
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