Testimonials for Omni Basement Systems

The crawlspace looks better than we imagined it would! And smells better too! We met with David a few times prior to signing and he was always happy to answer our questions. Other than a little hiccup in the scheduling (which was resolved quickly) everything went very smoothly. The crew - Dustin, Luke and Gord – worked well together and did an excellent job!! We are very happy!!

Customer with a dirt crawl space that was infested with insects and critters

Fiona T. wasn't happy with her dirty, mouldy, smelly crawl space. She called the experts at Omni Basement Systems, the Basement Systems dealer in the Greater Hamilton area. Omni specializes in waterproofing and crawl space repair and Fiona wanted a solution to her crawl space problem right away.After inspecting the crawl space, the experts at Omni prescribed and installed a CleanSpace Crawl Space Encapsulation System.The CleanSpace System completely isolates the crawl space from the two main sources of moisture: through the ground and the air. First, a tough, air-tight, vapor barrier treated with built-in antimicrobial agents that prevent mould growth, lines the whole space. Then a powerful crawl space dehumidifier is installed to keep the humidity levels in the crawl space at or below 60%, a level that mould cannot grow in.Fiona, who was very pleased with the professionalism and punctuality of the whole team, was genuinely surprised to see how one simple improvement could help so much. The mould and nasty smells are gone, the crawl space is clean and healthy, and her home is more comfortable. One thing is certain: if your Ontario home sits on a dirt-floored, vented crawl space, you may eventually feel some or all of its bad effects. These include mold, unpleasant odours, upstairs rooms that are hard to cool and heat, increased indoor allergies, high energy bills, and in worse case scenarios, dry rot, sagging floors and structural damage! So don't wait! Call Omni today for your Free Crawl Space Repair Estimate.

Was very impressed...salesman only sold what I needed...no high pressure to get it all.  First major rainstorm and I have a dry, dry basement...thank you! Also, the installation crew was very professional and took the time to explain the process.

I would recommend Omni to anyone! Very professional, hardworking, and relatively painless. Very satisfied with the job you did.  The installation crew was hardworking, and pleasant.  Excellent experience with the office staff, and the salesman and his presentation were very professional.

Your salesman Todd was very explicit and clear-felt confident with his explanation of the problem.

I am very impressed with all aspects of how Omni handled this installation, from site visit/scope, through administrative and finally installation – very professional.   I will be sure to leave some positive feedback on-line to support and will contact you for my future basement repair needs.   Thanks again,

Great service from start to finish We purchased a home recently which had a dirt crawlspace. The previous owners had neglected this space and it was an entry point for rodents and odors. I reached out to Omni to have a quote on the work. They sent some reading materials after the quote was scheduled and the salesperson who came to give the initial estimate was great. He wasn't pushy and came across as knowledgeable and honest. After the appointment was scheduled, Omni called a few times to give opportunities to move the date forward, though these ultimately did not work with our schedule. The contractors on the install date were great and professional and the work was completed in one day. After install, the contractor mentioned some issues that he noticed (entry points for rodents). The crawlspace is much cleaner now and I am very happy with the work done.

The installation crew were professional, office staff was excellent, and the salesman was knowledgeable. Very professional company.

You did not push and were not intolerant of my questions. You gave great customer satisfaction. I can't believe the difference in the air quality in our home. No more musty mildewy smell. No more dust particles floating around. The air smells as clean as it looks. Humidity has dropped 30 percent and we are dry! Would strongly recommend you to other persons who have had problems such as ours. Being built on slate rock and having a constantly wet crawl space was so detrimental to our health. My husband and I positively believe our air quality and respiratory problems (constant colds, etc.) was directly related to the ill health of our crawl space. It was the BEST INVESTMENT I've made! Thank you.

We had leaks for 3 years and on the strengths of the salesman's presentation you were hired.

We're very satisfied. The crew was polite, clean, and efficient.

As you know we had a pretty sick basement . . . the presence of mold, dampness and decay was very discernable. Following an excellent presentation, we agreed to have a complete basement treatment including the perimeter drainage system for all walls; the wall treatment to cover damp and dingy rubble walls; floor and wall cover in the crawl space, and; a sump pump with a battery backup system. (I should add we had standing water in the basement for several spring months every year.) Within days following the completion of your work there was no mold or damp musty smell in the basement and the main floor of the house was free of that old farmhouse smell. The addition of the SaniDry basement air system also had a lot to do with this, keeping the basement air circulating, filtering and dehumidifying. Words can hardly express how pleased we are with our new basement!

Good morning Keith,   The spray foam guys came yesterday and the crawlspace is completed now. It looks amazing and feels/smells much better now! We just wanted to say thank you, the guys were great from start to finish and we're extremely happy with the end result. I was wondering if you would be able to send me over any photos the guys may have taken during the process.   Thank you, Mark M

It was a pleasure to do business. Your salesman and serviceman were both on time.  Very satisfied with the job you did.  The installation crew was very courteous and knowledgeable. I also had a very pleasant experience with the office staff.