Customer Reviews
About Me
  • By Ron L.
    Welland, ON

    Customer Review

    By Ron L.
    Welland, ON

  • By Justin
    Thorold, ON

    "Essentially I tried calling several companies and not one person called back. Omni basements answered the phone the first time I..."

    Customer Review

    By Justin
    Thorold, ON

    Essentially I tried calling several companies and not one person called back. Omni basements answered the phone the first time I called and had continually showed respect to the customer. Phil was at our place assessing our needs and was very professional with his work. Once we scheduled a date for installation, George & Tristan showed up on time and were very professional and very fast with the installation. George pointed out barriers and problems with our basement, but resolved the issues immediately. Excellent work. Thank you.

  • By Catherine S.
    Caistor Centre, ON

    "The following are major reasons we were completely satisfied: David Rademaker sales rep was professional, thorough and helpful..."

    Customer Review

    By Catherine S.
    Caistor Centre, ON

    The following are major reasons we were completely satisfied: David Rademaker sales rep was professional, thorough and helpful through the entire process. Justin of the tear out team was great. Installation crew was professional and courteous. Jocelyn in scheduling was amazingly fantastic. Always able to accommodate our contracting delays. Her communication and scheduling skills take your company to the next level.

  • By Andrew F.
    Hamilton, ON

    "Overall added value of the total Omni system compared to competitive quote from alternative company. Roughly same cost, however..."

    Customer Review

    By Andrew F.
    Hamilton, ON

    Overall added value of the total Omni system compared to competitive quote from alternative company. Roughly same cost, however better system based on review and explanation by system designer.

  • By Mike C.
    Hamilton, ON

    "Professional, courteous and focused on completing the job is the best way to describe the three man crew. They were very..."

    Customer Review

    By Mike C.
    Hamilton, ON

    Professional, courteous and focused on completing the job is the best way to describe the three man crew. They were very respectful of our home. They brought in equipment and all the material needed down a long, four foot wide hallway, from our back door. They removed numerous buckets of broken concrete from our basement down this hallway. All of this was done without a single mark on any part of the painted wall. I had wrongly assumed that I would have to do some touch up painting in that hallway when they were finished.

  • By Karyn T.
    Brantford, ON

    "OMG!! Arrived on time each day and took the time to answer any questions I had. Kept me informed of each step, very professional."

    Customer Review

    By Karyn T.
    Brantford, ON

    OMG!! Arrived on time each day and took the time to answer any questions I had. Kept me informed of each step, very professional.

  • By Linda F.
    Port Rowan, ON

    "I am thrilled at the work that has been done to repair the waterproofing done by another company!! As well, the insulating panels..."

    Customer Review

    By Linda F.
    Port Rowan, ON

    I am thrilled at the work that has been done to repair the waterproofing done by another company!! As well, the insulating panels are fabulous.  The basement feels so much warmer; the team were professional and were wonderful; clean, prompt, and delivered so much more. I totally recommend this company as the installers are knowledgeable and can work through any issues that crop up once they are onsite.  As well, kudos the OMNI, as they came to assist to repair the sump pump improperly installed and spraying water during the past severe weather. They did this immediately, and in light of my upcoming work, put in the fix free of charge!! I can honestly say... I have worked with the worst and now, with the OMNI team, the best!! Thank you so much for restoring my faith; for helping me get the waterproofing installed correctly, and for being professional, on time, totally reliable.

  • By Ashley A.
    Hamilton, ON

    "George Urtuna and his crew were amazing! Very kind and work very hard. We love the basement, they did such an amazing job! I hope..."

    Customer Review

    By Ashley A.
    Hamilton, ON

    George Urtuna and his crew were amazing! Very kind and work very hard. We love the basement, they did such an amazing job! I hope they took pictures so you can see the job they did. They work well as a team and it was nice to see them laugh and joke around with each other. Easy to talk to and very considerate! Thanks, George and team:)

  • By Kim R.
    Brantford, ON

    "George, Brian and John were amazing Hard workers and very friendly"

    Customer Review

    By Kim R.
    Brantford, ON

    George, Brian and John were amazing Hard workers and very friendly

  • By Doug S.
    Kitchener, ON

    Customer Review

    By Doug S.
    Kitchener, ON

Testimonials
from customers I've helped!
  • "Highly satisfied-the crew was hard working and competent, the technician addressed all my concerns, and I had..." Read Full Testimonial

    Steven S. of Fonthill, ON

    Customer Testimonial

              Highly satisfied-the crew was hard working and competent, even working in challenging conditions. The technician addressed all my concerns with my basement, and I had great erxperience with the office staff. I decided to hire omni because of the quality of the equipment they replaced my sump pump with.
    Steven S.
    Fonthill, ON
  • "Very pleased with the staff that did the installation." Read Full Testimonial

    Susan O. of Niagara Falls, ON

    Customer Testimonial

              Very pleased with the staff that did the installation. They were knowledgable and friendly.
    Susan O.
    Niagara Falls, ON
  • "I decided to go with Omni becuase of the their excellent reputation, great warranty, and pricing." Read Full Testimonial

    Dan G. of St. Catharines, ON

    Customer Testimonial

              I'm very satisfied with with the job Omni did for us. The installation crew were competent, and the office staff were friendly.
    Dan G.
    St. Catharines, ON
  • "I would definitely recommend Omni to anyone in a similar circumstance." Read Full Testimonial

    Glen G. of Hamilton, ON

    Customer Testimonial

              The entire Omni team was responsive and knowledgeable. I was provided the utmost attention to detail and guidance throughout the whole process. I received very helpful and informative product/solution information in advance of the sales visit and then the installation crew with George (foreman) and Josef and Brian demonstrated skill and expertise to adapt and resolve the challenges of my unique install situation. I feel Omni has resolved my wet basement issue with an appropriate, quality and long lasting solution that suits my needs and I would definitely recommend Omni to anyone in a similar circumstance. Thank you!
    Glen G.
    Hamilton, ON
  • "The gentlemen that did the job were very efficient, neat and tidy." Read Full Testimonial

    Mike B. of Hamilton, ON

    Customer Testimonial

              I'm very pleased with the job that was done. The gentlemen that did the job were very efficient, neat and tidy.
    Mike B.
    Hamilton, ON
  • "Pete was awesome in in explaining what needed to be don and accomodated our short time frame. The crew was..." Read Full Testimonial

    Rob A. of Hamilton, ON

    Customer Testimonial

              I am extremely satisfied with the job. Pete was awesome in in explaining what needed to be done and accomodated our short time frame by arranging a crew fast. The crew was easy to talk to and gave an explaination of the process. They were friendly, fast and efficient.
    Rob A.
    Hamilton, ON
  • "The crew was polite, clean, and efficient." Read Full Testimonial

    Csaba S. of Guelph, ON

    Customer Testimonial

              We're very satisfied. The crew was polite, clean, and efficient.
    Csaba S.
    Guelph, ON
  • "Very professional and friendly!" Read Full Testimonial

    Nick of Burlington, ON

    Customer Testimonial

              Very professional and friendly!
    Nick
    Burlington, ON

George Urtuna from Omni Basement Systems

Title: Crew Leader

Hometown: Hamilton

George Urtuna from Omni Basement Systems
Before and after photos from jobs I've worked on:
  • Crawl Space Encapsulation In Fort Erie, ON
    Before
    Crawl Space Encapsulation In Fort Erie, ON
    After

    A customer if Fort Erie called us because she was worried about the constant dampness under her home. This looks like a brand new crawlspace after our crew installed CleanSpace line, a SmartSump, and Smart Jacks. 

  • Crawl Space Encapsulation In Lowbanks, ON
    Before
    Crawl Space Encapsulation In Lowbanks, ON
    After

    The work our team did on this crawlspace included a full vapor barrier and not only made it look so much better, but also made the home a much healthier and safer place to live! 

  • Foundation Wall Crack Repair in Binbrook, ON
    Before
    Foundation Wall Crack Repair in Binbrook, ON
    After

    Here's an example of a repair we did using FlexiSpan on a wall crack in a poured concrete foundation in Binbrook. 

  • Damp Crawlspace Overhaul in Delhi
    Before
    Damp Crawlspace Overhaul in Delhi
    After

    This Delhi customer called us in to do a complete overhaul of their damp crawlspace. They had water on their floor as well as other moisture concerns.

    Omni came in and cleaned, insulated and waterproofed the entire space.

    We installed our SaniDry CX which drains directly into our SuperSump and is pumped outside, keeping the space nice and dry. We also insulated and sealed it off with our complete CleanSpace encapsulation System

  • Stoney Creek Sump Replacement
    Before
    Stoney Creek Sump Replacement
    After

    This customer called us for a quote on a new sump pump system. We replaced this old sump with our Airtight, 3-in-1 TripleSafe sump pump and installed 94 feet of WaterGuard along with our ThermalDry Wall System.

  • Flooring and Bright Wall in Hamilton
    Before
    Flooring and Bright Wall in Hamilton
    After

    This Hamilton customer called us concerning the small space under their basement stairs. We cleaned it up with some BrightWall and our Parquet Thermal Dry Floor Tile.

    Now it is a nice, clean and usable space!

  • Oakville, Ont. TripleSafe Installation
    Before
    Oakville, Ont. TripleSafe Installation
    After

    We recieved a call from an Oakville customer who was unhappy with the sump set up in their new house. 

    Omni came in and nstalled our complete 3 in 1 TripleSafe sump pump system for a much cleaner and more reliable set up.

  • Amazing New SuperSump Sump Pump in Guelph Ontario
    Before
    Amazing New SuperSump Sump Pump in Guelph Ontario
    After

    Our customer got a major sump pump upgrade with this SuperSump installation. Now they have the functionality and power to support and sustain whatever may happen.

our service area

We serve the following areas

Our Locations:

Omni Basement Systems
95 Frid Street Unit 3
Hamilton, ON L8P 4M3
1-289-769-8994