Your company had previously worked on our house for the previous owner. Had the jacks and beam installed, and there were some minor issues. What I love about your company is that you stood behind your work, you diligently followed up to ensure the repairs were corrected after sending out a foreman, and the corrections were made in a very timely manner. Issues happen, but its truly the way the company responds to these issues. I received amazing service and wanted to say THANK YOU OMNI BASEMENTS!
I was very happy with the installers. They had a great personality and answered my questions. Justin even alerted me to a problem with my house unrelated to the waterproofing.
Very satisfied. The installation crew and office staff were very good. I really liked that there was no exterior digging involved.
Excellent service, and great crew. Professional and friendly.
Only had one small hiccup, my down payment was not included in the final bill, however a quick call to Omni Basement Systems and they verified the down payment was applied just not updated on the foreman's copy. They called the foreman and corrected the pricing!
No one has been able to inform us as to the original problem that led to OMNI installing a basement system. That is a piece of information I would really like to have.
I'm waiting to get other products from Omni in due time! I'm so happy I found your company online!
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