Testimonials for Omni Basement Systems

Phil is one-of-a-kind! His inspection of my home was very thorough and he explained everything to me in a way I could understand. He told me all the areas to keep an eye on, without trying to sell me on a bunch of services I don’t need at this time. I trust him implicitly!
Cassidy C. of Waterloo, ON
Wednesday, August 31st
Work is done properly and professional - Not worried about leaks anytime soon!
Tim H. of Princeton, ON
Thursday, April 12th
Five Star Review!
Pete M. of Ayr, ON
Sunday, February 18th
The installatin crew was wonderful and hard working,and the cleanup was perfectly spotless.  I think Omni has a superior product!
Tracey J. of Ayr, ON
Wednesday, March 10th
We're pleased with the installation of our sump pump. Your staff was very professional. They were very considerate and were careful when coming and going from outside to inside.
Cheryl S. of Kitchener, ON
Wednesday, May 7th
I also wanted to mention how impressed I was with their work, and how comfortable I felt having Andrew and Barron in our home.   Right from the introduction where Andrew reviewed the procedure that was planned, educating me along the way each step, to the respect they demonstrated with our property.   We will be sure to recommend them to any friends and family who are looking for a subject matter expert who will treat them well.   Many thanks,
Dan M. of Kitchener, ON
Friday, November 19th
 I also wanted to mention how impressed I was with their work, and how comfortable I felt having Andrew and Barron in our home. Right from the introduction where Andrew reviewed the procedure that was planned, educating me along the way each step, to the respect they demonstrated with our property. We will be sure to recommend them to any friends and family who are looking for a subject matter expert who will treat them well. Many thanks,
Dan & Linda M. of Kitchener, ON
Monday, December 6th
Dear Jocelyn, Thank you for arranging to have Ryan call me. But also A BIG THANK YOU for all you have done over the past few months to help me buy a new humidifier. You have so patiently answered all my questions, sometimes several times as I thought of new questions. Your answers have been clear and understandable but more important, they have come quickly. For someone my age, the way you have handled my search for a humidifier, is the way I think customer service should work, not the way it seems to be today--so again, many thanks. Whatever you are paid, it probably is not enough! You are a great asset to the company. I hope you are able to enjoy the rest of the summer.
Jean D. of Kitchener, ON
Friday, August 9th
Testimonial Photo by Matt M.
Great service from start to finish We purchased a home recently which had a dirt crawlspace. The previous owners had neglected this space and it was an entry point for rodents and odors. I reached out to Omni to have a quote on the work. They sent some reading materials after the quote was scheduled and the salesperson who came to give the initial estimate was great. He wasn't pushy and came across as knowledgeable and honest. After the appointment was scheduled, Omni called a few times to give opportunities to move the date forward, though these ultimately did not work with our schedule. The contractors on the install date were great and professional and the work was completed in one day. After install, the contractor mentioned some issues that he noticed (entry points for rodents). The crawlspace is much cleaner now and I am very happy with the work done.
Matt M. of Kitchener, ON
Thursday, December 16th
Thank you Omni. You re-adjusted your production schedule due to our unplanned water problems and this flexibility was much appreciated and resulted in a larger job. Great service and now we are dry and warm. Thank You!
Karen S. and Robert R. of Kitchener, ON
Thursday, June 15th
I am very pleased that air is clean. No more mould, great product. Keep up the good work. Very knowledgeable staff and salesman.
Marlene of Kitchener, ON
Thursday, June 15th
I found the salesman to be very professional in nature, and the information given was great. I am very pleased with the basement now. There was a huge melt and I found absolutely not one drop of water anywhere in the basement. WOW! What a difference not having to worry as to how much water there will be.
Elizabeth B. of Kitchener, ON
Installation was courteous, professional, and knowledgable.  I was impressed by product line and the reviews as well as your complete & comprehensive services & products.
Michael & Michele of Kitchener, ON
Wednesday, April 5th
True story! They fixed up my 100yr old basement in one day - interior weaping tile/sump pump .. they left my basement cleaner than it was to begin with! ... even though I'm certain I was out of Their service area , they never said negative a word. And the techs apologized profusely for starting '1hr late' ... When they where actually right on the agreed time. That was well over 5 yrs ago, still bone-dry.
Mike P. of Kitchener, ON
Thursday, June 11th
We are very satisfied with the job. Phill was excellent. Very thorough, knowledgeable and a great communicator. Dustin and the crew were courteous, professional and knowledgeable. 
Michael B. of Kitchener, ON
Friday, July 7th
Total testimonials : 568

our service area

We serve the following areas

Our Locations:

Omni Basement Systems
95 Frid Street Unit 1
Hamilton, ON L8P 4M3
1-289-769-8994
Service Area
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