Testimonials for Omni Basement Systems

Triplesafe sump pump system This is the 2nd home we installed a triplesafe sump pump system. The Omni Basement Systems team was great to deal with. The installation team was exceptional - prompt, courteous, respectful of our property; certainly a homeowners dream when it comes to dealing with any home improvement contractors.

From the time I made my initial call to OMNI BASEBEMENTS to enquire about the leak I had in my basement.  The secretary who returned my voice mail was very pleasant and returned my call promptly.  An Appointment was set up for OMNI basements to come and inspect my basement.    A package was sent to my home with all the information about this company and a detailed book of all their products. At first I thought this was over the top, such a nice booklet about all their products, but this did give an opportunity to read and be knowledgeable about their products.  Lou then came to my home and inspected my basement.  From there we sat and discussed my options. Lou was very informative and knew the products very well.  I agreed to have the work done feeling very satisfied I was making the correct decisions.  Lou did not try to sell me more than what was required.  Truly professional.   When the work crew came out to my home, I can’t tell you enough how impressed I was.  From the moment the trucks arrived, I was greeted by the supervisor, who introduced himself and his work crew.  Right from the get-go,  great care was taken providing mats to cover my existing flooring.  The crew started immediately and worked like a well-oiled machine.  Each member of the team worked very hard, other than the jackhammer, the noise was to a minimum.  They respected that this was my home and every measure they took was that of utmost care.    The end result was perfection.  Not one thing was done half-heartedly.  Even the garden where the pipe was coming out of the house was done so with such care.  The supervisor felt it best to bury the pipe keeping the garden undisturbed.  He even went the extra mile to tuck in a bit of cement where one of the stones was taken away, so esthetically you would never know.    I cannot thank OMNI basements for doing such a wonderful job.  I wish I could express to others that if you are considering work to be done in your home, this company has good old fashioned values, they take pride in their workmanship, very polite, professional work crew from start to finish.  Clean up was such a pleasant surprise.  They even pulled up the truck on my driveway, came back out, swept a few remaining stones that fell on my driveway.  Again, the work ethics of this company is top rate!

David was kind, friendly and very thorough. Analyzed, measured and explained everything to me on what would be the best solution for my basement problem. :) Gord and his crew (Andrew and Baron) were polite, courteous and professional. Protected my floors and walls. His team was clean, efficient, knowledgeable; ensuring I knew the system and the backup battery system operation. Gord's crew works like a well oiled machine. So pleased with them. When jackhammering, the debris was removed as they worked making the littlest amount of dust. They cleaned up and you would never have known they were here. Friend of mine used Omni Basement Systems and gave the company a rave review.

Your entire organization deserves to be commended for the professionalism displayed throughout the process. Every person that I interacted from Omni was impressively thorough, helpful and professional – from Mark who did the assessment to Pete who followed up, to Ryan and Shea who conducted the work. I have already referred Omni to two of my neighbors who require new sump pumps and I hope that they decide to call. They won’t be disappointed. In this day and age where everyone claims to put the customer first, you actually delivered, and you should be really proud of how well every member of the team does their job. Excellent work!"

"We're very happy. Anytime we hear about someone having problems with their basement, we will say 'Go to Omni'!" The basement in Ray B.'s Oakland, ON had a strong ammonia odor, which for a while they credited to the fact that they kept their cat's litter box there. The odor however kept getting stronger no matter how often they cleaned the kitty litter, so it occurred to them that the source could be something else: mold.  Sure enough, after inspecting the basement Ray and his wife did find mold hidden behind a finished wall around a leaky basement window, the books in a shelf that was leaning against it and the carpet underneath. After removing all the moldy materials from the basement, Ray decided to look over the internet for a company to fix the moisture and mold problem. That is how they found Omni Basement Systems. After the inspection visit and written estimate, Ray knew Omni was the right company for the job. Not only the price was much more affordable, but the solutions proposed and products installed for the price made much more sense to him, compared to the competition. 

Customer with a dirt crawl space that was infested with insects and critters

Customer with water coming through the foundation walls

Customer with water leaking into her basement from the walls

Customer with puddles of water in his basement from leaking walls

Customer With a Basement that Flooded Over 3 Times

Customer with musty and moldy smelling basement

Every single time it rained, Elfie's basement would flood. Not only was this a strain on her and her family but it was a strain on her bank account, cleaning and drying after even the slightest storm. After having a perimeter drain system installed- complete with sump pump system- Elfie has had no reported leakage problems, dampness or flooding in her basement. A Basement Systems drain, installed with a connected sump pump system, is one of the most effective and efficient ways to prevent your basement from being over-run by water. The drain collects the water and channels it to the pump where it is moved out and away from your house, preventing the water from reentering. Omni Basement Systems has won numerous national awards and has been recognized for its outstanding customer relations and product line. Our own patented WaterGuard and DryTrak systems come with lifetime warranties that are transferrable if the house is ever sold. Contact Omni Basement Systems today for a FREE waterproofing estimate.

Being constructed below ground level, basements and crawl spaces are subject to water leaking and damage more often than other parts of your home. This constant infiltration can cost hundreds, sometimes thousands of dollars in clean-up and repair costs. Tony had spent an abundance of money on refinishing his leaky basement with no end to the problem...until he contacted Omni Basement Systems. After installing a drainage system, Tony had a sump pump system put in to further keep his basement dry. By spending a little money now on a full drainage system, you can easily make that money back in the future in not repeatedly spending money on cleaning costs and rebuilding damaged walls and flooring. The installation now will also last for years and is guaranteed in writing. Call now to ensure a drier future. Contact Omni Basement Systems for a FREE estimate. We are the premiere basement and crawl space waterproofing contractor in Ontario. We proudly serve the greater Hamilton area and all surrounding towns in our service area.

  A very common area for water to enter into a basement is the basement window. Even if the window is closed tight, water can still leak in around the outside of the window if it is not sealed or is lined with weather stripping properly. Tom had this problem as well as water leaking in at the floor/wall juncture.   By sealing the windows and not allowing water to come in and installing a perimeter drain system around the outer edge of the basement (where the water was coming in), Omni Basement solved Tom’s water problems.   There are many areas where water can enter a basement. Some are obvious and some are much more subtle. Only a trained professional like the ones at Omni Basement knows them all and can educate you on the ones that may be troubling you…and what can be done to stop them.   In order to set up a meeting with one of our skilled experts for your FREE waterproofing estimate and price quote, simply call us and talk to one of our trained assistants. Call today and be worry-free tomorrow!

Tom and Norma were experiencing a common cause of water infiltration in basements; hydrostatic pressure. This occurs when outside soil pushes in on water resting or pooling along the outside of a homes foundation. The pressure becomes so great that it forces water through the porous concrete blocks or the cement walls of your foundation and into your basement. The WaterGuard system of drains that Omni Basement uses exclusively, have a 3/8" lip that extends upwards to collect any moisture that may leak in and run down the foundation wall. That water is then channeled through the drains into a sump pump that sends the water out of your basement. Each Basement Systems dealer has a number of options of drain systems in their quiver of installations. Each one a bit different than the other, to work the best in each different scenario. That attention to detail and not subscribing to the "one size fits all" mentality that many contractors adhere to, sets Basement Systems companies like Omni Basements apart from and above the rest. Call or e-mail us today to schedule your FREE at home estimate.