Testimonials for Omni Basement Systems

Lori and Miles had a messy, wet basement. As savvy homeowners, they looked into many options to fix the problem and opted for having Omni Basement Systems perform the job. After looking at Omni's website and evaluating the solutions proposed by Omni, they felt confident about their choice. They were very pleased with the way the work was performed. Ryan, the crew manager, walked them through every step as the job progressed so that they could understand what was being done and why. They also were very clean and took every necessary step to avoid damaging the property and disrupting the family's life. Lori and Miles were so happy with the results that they recommended Omni to their friends. If you have a leaky basement, or experienced a basement flood in Ontario, Omni Basement Systems can help. We have the most advanced drainage systems and the best sump pump systems in the industry to keep your basement dry... all the time! We provide free estimates in Greater Hamilton and surrounding areas.

Rob H. purchased his house three years ago, thinking he had a perfectly dry basement. After a year of living in his new home, Rob noticed that his son's room, located in one corner of the basement, began to show signs of moisture with mold stains appearing on the drywall and floor. Even worse, his son began to develop allergic reactions from the mold. Following a good friend's recommendation, Rob called Omni Basement Systems -- a basement waterproofing and foundation repair company, serving the Greater Hamilton, ON area -- to help solve his wet basement problems. After a thorough evaluation of the basement, one of the contractor's system design specialists offered solutions for repairing Rob's wet basement. The Ontario homeowner was happy to learn that his basement could be fixed quickly and affordably. Omni Basement Systems began by installing a full internal perimeter drainage system, and a powerful sump pump, to capture and divert ground water away from the foundation walls. The basement walls were restored and the carpet was replaced with fully-waterproof and mold-resistant ThermalDry flooring tiles. ThermalDry flooring is developed to withstand even the harshest basement moisture conditions. The finished surface is raised from the slab by a system of pegs that allow air to circulate underneath and offer thermal protection as well. Rob's son was able to enjoy a dry, healthy, mold-free room just three days after Omni began the waterproofing project. The customer was also able to walk on warmer floors, because the surface on the ThermalDry tile is at least 10 degrees warmer than the cold slab. The care and consideration dispensed by Omni Basement Systems' production crews truly impressed Rob, so much so that he wouldn't think twice before recommending Omni to anyone looking for a solution to wet basement problems.

Chris P's home in Burlington, ON has a finished basement. Because there was a large amount of water pouring into the existing sump pit during heavy rains, Chris worried about waking up or coming home to a flooded, ruined basement.  To make matters worse, the builder who installed the sump pump, didn't install the discharge line properly, so puddles usually formed around the foundation after rain storms. As a savvy homeowner Chris decided to be proactive and protect his basement before anything happened to it, so he called Omni Basement Systems for an estimate. After going through the inspection and sales visit, looking at the products and solutions that were available to him, and being given an affordable, fair price for the job, Chris knew he didn't need to call anyone else. Chris is extremely satisfied with the entire experience and confident that his basement is now protected. "I don't go home every single night going down the stairs, checking the pump, because I know that there are two main pumps, I know there is a battery backup and I know that there is an alarm that is gonna let me know when the water is five inches from the top." "People can confidently put more money into their house, and into their basements, and ultimately they can do it with peace of mind knowing that everything that they put into their basement is not going to get ruined. Because there is a system in there that is not going to destroy all the hard work they put into it. " concludes Chris

The basement in Tina H.'s Stoney Creek, ON home was built with stone and it has been relatively dry until a couple of years ago when she began to notice some water trickling in through the south wall. At the time they intended to put the house for sale so they knew it would be a good idea to address the basement seepage problem to make the home more appealing to prospective buyers.  Tina chose Omni Basement Systems for the job for a number of reasons. She liked the idea of a drainage system that could be installed from the inside of the basement. There would be no need to dig out the foundation to install conventional weeping tiles. She also liked the idea of covering the irregular walls with CleanSpace which has a built in antimicrobial layer to prevent mold growth -- but most of all she loved the TripleSafe Sump Pump System. "The pump is actually so quiet there were times when we were wondering whether it was even working!" - she explains.Tina is very happy with the experience and the results. The basement looks brighter and it's been completely dry ever since.

Our crew went to the beautiful Vinifera Bed & Breakfast to help solve their leaky basement issue once and for all!

Good morning, Omni Basement Systems, I finally found a moment to circle back and thank you for the informative seminar with NAR. The information I took away will help me guide my clients with wet basement issues more effectively. Your insights on addressing and preventing these problems were particularly valuable, and I feel much more confident in providing sound advice. Thanks again for sharing your expertise and making the seminar so engaging. I look forward to applying what I’ve learned and hope I can help you reach more property owners in Niagara who require basement solutions. 

I had heard from someone else local who said what a great experience they had with you. We are very satisfied with the job and the installation crew was very professional. Since the work has been done I have had people enquire about you and I am pleased to tell them what a great experience it was dealing with your company, beginning to end.

Your salesman did such a thorough job and did not high pressure us. Alfredo and his crew did a good job in a short period of time. Very satisfied with the job you did, and the installation crew was great.

Very satisfied with the job you did for me. The installation crew were some of the nicest guys you can ask for.  The office staff was very pleasant, too.  The cleanup process was very good as well.

Was very impressed...salesman only sold what I needed...no high pressure to get it all.  First major rainstorm and I have a dry, dry basement...thank you! Also, the installation crew was very professional and took the time to explain the process.

I would recommend Omni to anyone! Very professional, hardworking, and relatively painless. Very satisfied with the job you did.  The installation crew was hardworking, and pleasant.  Excellent experience with the office staff, and the salesman and his presentation were very professional.

Todd was informative and thorough, Mike was very professional and polite- clean up was more than satisfactory.

Todd was very polite, courteous, and thorough.

Omni was very professional, clean and quick. They were very nice and returned our calls on time, and seemed better priced and less complicated than digging outside. We had a very good experience with your company and will recommend you to everyone we know.

The decision to waterproof from inside vs. outside seemed more efficient and less expensive. We did not approach another company as I was convinced that you would stand behind your company. I was exceptionally pleased with your crew. Alfredo not only put up with my hourly inspections plus visits from my son-in-law and neighbour but was very respectful and answered all of our questions.