Testimonials for Omni Basement Systems

floor stabilization on addition We have an addition at the back of the house and found the floor was beginning to sag due to lack of support. We contracted OMNI Basement Systems to come in and put 6 smart jacks and 4 support beams in the crawlspace under the floor. The crew came on time and worked well and efficiently. They were friendly and professional. After installing the smart jacks they carefully levelled the floor. We have a back door that exists from this extension. It had listed to one side and was difficult to open and close because of this. The lead installer made sure the door was opening and closing freely before they left. He also arranged for OMNI to come back in May to check and make sure the floor was still level after the ground thaws. We were very happy with the work and found all our contacts were professional. We would highly recommend the company.

Thank you Omni. You re-adjusted your production schedule due to our unplanned water problems and this flexibility was much appreciated and resulted in a larger job. Great service and now we are dry and warm. Thank You!

I am very pleased that air is clean. No more mould, great product. Keep up the good work. Very knowledgeable staff and salesman.

Phil is one-of-a-kind! His inspection of my home was very thorough and he explained everything to me in a way I could understand. He told me all the areas to keep an eye on, without trying to sell me on a bunch of services I don’t need at this time. I trust him implicitly!

I loved that you guys don't push to sell something I didn't need., for that I will forever recommend Omni Basement Systems. Great people to deal with- I will recommend you every time.

They crew was very courteous and respectful and they worked well together. They were professional and explained what they were doing as the went along. I was pleasantly pleased with the basement when they were through. The office staff was very courteous and prompt in responding to my calls.

Right from the first call with the admin/scheduling team, our experience was fantastic. Professional, helpful, informed, respectful. Salesperson Alessio was knowledgeable, friendly and helped us make good choices. The structural engineer confirmed what was needed and why. The Team that did the work was on time, professional, when we hit a snag they were cheerful and suggested solutions. Team Lead Dustin was fantastic and his assistants worked seamlessly with him. Everyone was friendly and helpful, smart, knew their job and did it well. And the job site was clean at the end of the day. Perfect.

The young men who came in to do the job were great- they worked hard, were polite, and put up with me watching watching what they were doing.

The office staff provided excellent customer service to ensure I was completely satisfied. They went over and above and their service should be recognized and acknowledged.

Thank you for everything!

Salesman came to house, quoted the job, and the installation crew was scheduled for the following day. Excellent service!

My experience was very good from your sales staff to the very informative books and pamphlets to the workmen who installed the finished products. Very happy and will gladly extend OMNI to anyone who asks.

Just wanted to say thank you again for the three workers you sent to us. Joseph, Dustin and Brian were great examples for your company's skills and courtesy to your customers. Well done.   thanks Yvonne  and Russ 

I was very impressed with the crew and salesman (Peter) and the work was done in a timely, efficient manner.

Salesman spent a lot of time with us. Thanks for jackhammering up the high spot on our floor as an extra. You are all very professional and did a great job. Thanks.