Testimonials for Omni Basement Systems

Got the job done quickly and efficiently with minimum disruption.

Thank you from the time Todd came to our home until the install crew was finished. We are very very happy with the installation and the comfort of knowing our pump works great!

I wanted to share a few thoughts with you on our recent installation of one of your Ultra Sump III units Thru Basement Systems Specialists.   I have a tendency to be a particularly detailed and some might say a demanding Customer.  When your team arrived in December to do the installation on a Monday morning and on time i was a pleasantly surprised. Further they did their work professionally, left the basement as clean as i had prepared it for them and explained to me in detail how the system works and how to reach them should i need any further information.    At the time there was no water in the sump unit as our property is seasonal as we discussed but during the spring there is a tremendous amount of water coming into the sump.   About a week into the thaw i thought i better check the pump as i would have expected water to be in the sump by now and wanted to see why the pump had not started yet. When i looked closely i realized the unit was operating and that is was pumping water but was so quiet i had to hold the exit pipe to feel for the small vibration to confirm it was operating. WOW!!   We are currently in the down stroke mode so to speak. We have passed the highest volume threshold and i must say the unit performed perfectly. No one issue and those pumps were working hard during the peak volume time.    From the time i saw the unit on a TV advertisement called your company, met with you, had the install and now have experienced the unit i have been nothing but pleased in the way your company operates. The equipment provided top drawer, no other words for it.   You took the worry and burden of a potential flooded basement away from my elderly yet sharp as a tack aunt. That is priceless.  

Sales associate and technicians were all very professional and polite. The technicians were very careful in ensuring that nothing was damaged during the excavation process and left a clean job site. The sales associate, Nick, was very responsive and diligent with follow-up.

Had the 3 pump sump system installed. This was in addition to the original sump that was put in when the house was built. Unfortunately, they hit bedrock under the concrete where the new sump well was going. This one day job ended up taking two. The workers were great. Very professional and hard working. Thankfully, they never gave up where other companies might have. The end result is a beautiful system that is functioning as it should. The workers explained everything thoroughly and cleaned up well when they were finished. I would highly recommend this company!

Very satisidied with the job. The crew was great, the company was very proffesional and the salesman was fantastic. 

It has been a pleasure to deal with Pete, and his entire team at Omni Basement Systems. I would not hesitate to recommend this company to anyone who has a wet basement. Thanks for getting my basement dry!

A job well done!  I chose Omni because of the knowledge you company has on their product and basements as well as the reasonable price.

This is D and K from tillsonburg Ontario we can not thank you enough for what you did for us !! Thank you so much really from our hearts to your family there really are good people out there !

We are very satisfied with the work they did.  The crew was excellent, and the office staff and sales rep were very good and easy to understand.  

I was extremly impressed with our sales rep.  He respected my time limitation, was professional, followed up promptly, convinced us but did not oversell.

We're pleased with the installation of our sump pump. Your staff was very professional. They were very considerate and were careful when coming and going from outside to inside.

I found the salesman to be very professional in nature, and the information given was great. I am very pleased with the basement now. There was a huge melt and I found absolutely not one drop of water anywhere in the basement. WOW! What a difference not having to worry as to how much water there will be.

We are very satisfied with the job. Phill was excellent. Very thorough, knowledgeable and a great communicator. Dustin and the crew were courteous, professional and knowledgeable. 

The installation crew was very good, the salesman was thorough and professional. Thank you for a job well done, and accomodating us very quickly.